Yes. Krokul CRM integrates with ShipStation. A won deal becomes a ShipStation order with the ship-to address and items, the warehouse buys the label in ShipStation as usual, and the shipment with its carrier and tracking number returns to the deal. The deal moves to your delivery stage on its own. The link runs through the Krokul app in Zapier, Make or Albato, or through the Krokul API and webhooks.
Automation platformsZapierMakeAlbato
When a manager wins a deal in a pipeline that ships goods, Krokul creates the Order in ShipStation with the deal number as the order number, the ship-to address from the client company and each product line with its SKU and quantity. The ShipStation order ID stays on the deal, so a later edit updates the same Order.
ShipStation sends SHIP_NOTIFY when a label is created. Krokul reads the shipment from the resource URL in the webhook, writes the carrier and tracking number to the shipment of the deal and moves the deal to the delivery stage. Sales sees the tracking code without asking the warehouse.
If the client changes the address or a quantity while the order still waits in ShipStation, the manager edits the deal and Krokul updates the ShipStation Order. A deal closed as lost puts the Order on hold, so nobody ships a canceled sale.
An order can also come into ShipStation straight from a store channel. ORDER_NOTIFY lets Krokul add them as deals for known trade customers, keyed by the ShipStation order ID, so the account manager sees every purchase of the client.
| ShipStation | Direction | Krokul | When |
|---|---|---|---|
| Order with ship-to address and items | Krokul → ShipStation | Won deal with lines and client company address | A deal is won |
| Order update or hold | Krokul → ShipStation | Edited or lost deal | Before the order ships |
| Shipment: carrier, tracking number (SHIP_NOTIFY) | ShipStation → Krokul | Shipment of the deal and delivery stage | A label is created |
| Order from a store channel (ORDER_NOTIFY) | ShipStation → Krokul | Deal for a known client, order ID as key | A new order appears in ShipStation |
card.won with a pipelineUuid filter, verify x-crm-signature, read the deal with card/api-read and create the ShipStation Order.externalRef/api-upsert.activity/api-create, and move the deal with card/api-updateStatus.In ShipStation. Krokul sends the order and receives the result, and the warehouse keeps its carrier accounts, rates and packing rules.
By the ShipStation order ID that Krokul stored on the deal when it created the order.
Yes. Each deal line goes to ShipStation with the SKU, name and quantity of the Krokul product, so warehouse product rules apply.
ShipStation says its V1 API is available on certain plans. Check that API access is included in yours before you connect.
Rates, carrier accounts, label printing and packing rules stay in ShipStation. ShipStation documents its V1 API as available on certain plans, so check your plan before you connect.
Tell us which service you use and what should move between it and Krokul. We reply with the way to do it and when it will be ready.
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ShipStation is a trademark of Auctane LLC. Krokul is not affiliated with ShipStation.