Yes. Krokul CRM creates a Nova Poshta express waybill from the deal card. The recipient, city, branch, weight and cash on delivery are filled in one form. The waybill number, cost and parcel status stay on the deal, and Krokul updates the status on its own.
A manager opens the deal, clicks «Create waybill» and picks the city and branch from the Nova Poshta list. Krokul takes the recipient from the deal contact. After saving, the waybill number appears in the shipment and in the deal feed.
Before the waybill is created, Krokul shows the cost and the estimated delivery date that the carrier calculates from the weight, declared value and branch. The manager sees what shipping costs and can add it as a line to the customer invoice.
The waybill form takes a cash on delivery amount. Krokul passes it to the carrier as a money return delivery and notes in the deal feed that the waybill was created with cash on delivery. When the money arrives, the payment on the deal is closed.
The manager prints the parcel label right from the shipment. If the customer refuses the parcel, Krokul creates a return waybill, links it to the same deal and records the reason in the feed.
Krokul groups Nova Poshta statuses into six: created, in transit, arrived, received, refused, cancelled. The carrier status text is kept next to it as is. A manager does not need to ask the warehouse where the parcel is.
| Nova Poshta | Direction | Krokul | When |
|---|---|---|---|
| City and branch directory | Nova Poshta → Krokul | Waybill form in the deal card | While the city and branch are typed |
| Waybill recipient (name, phone) | Krokul → Nova Poshta | Deal contact | When the waybill is created |
| Waybill: weight, number of pieces, declared value, description, payer | Krokul → Nova Poshta | Form data on the deal; the default description is the deal name | When the waybill is created |
| Cash on delivery | Krokul → Nova Poshta | Amount in the waybill form | When the waybill is created |
| Cost and estimated delivery date | Nova Poshta → Krokul | Shipment in the deal card | Before and after the waybill is created |
| Waybill number | Nova Poshta → Krokul | Shipment in the deal card, deal feed | After the waybill is created |
| Parcel label | Nova Poshta → Krokul | Print button in the shipment | When the manager asks for it |
| Shipment status | Nova Poshta → Krokul | Shipment status and an entry in the deal feed | About every half hour, until the parcel is received, refused or cancelled |
| Return waybill | Krokul → Nova Poshta | Shipment linked to the same deal | When the customer refuses the parcel |
Yes, natively. It works in the deal card: you create waybills, see the cost, set cash on delivery, print labels, arrange returns and follow the parcel status without a separate system.
An API key from your Nova Poshta account, the sender city and the sender branch number. Krokul takes the sender and the contact person from the account.
Yes. Nova Poshta sends no callbacks, so Krokul checks the statuses about every half hour. Once the parcel is received, refused or cancelled, Krokul stops polling that waybill.
Yes. You enter the cash on delivery amount in the waybill form, and Krokul passes it to the carrier as a money return delivery. The deal feed shows that the payment was set.
The integration works with one sender. If there are several, Krokul asks you to keep one, so that a waybill does not go out from another legal entity.
Nova Poshta does not send callbacks, so Krokul polls the statuses about every half hour. One integration works with one sender from the Nova Poshta account.
Tell us which service you use and what should move between it and Krokul. We reply with the way to do it and when it will be ready.
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Nova Poshta is a trademark of its owner. Krokul is not affiliated with Nova Poshta.