Yes. Krokul CRM integrates with DHL Express through the MyDHL API. From a won deal Krokul quotes the DHL rate, creates the shipment with its label and, for exports, the customs invoice built from the deal lines, and books the courier pickup. Krokul then checks DHL tracking for every open waybill and keeps the status on the deal.
Automation platformsMaken8n
The manager opens the shipment of a won deal, sets the pieces and weight, and Krokul asks the MyDHL API for the rate and the delivery date. On confirmation Krokul creates the Shipment, saves the waybill number and the label on the deal, and attaches the customs invoice with the product names, quantities and values of each line.
The MyDHL API handles Pickup requests next to shipment creation. Krokul books the pickup for the date the warehouse selects and records the pickup confirmation on the shipment of the deal.
Krokul queries Shipment Tracking for open waybills on a schedule. A new event appears on the shipment with its time and location, and a delivered Shipment moves the deal to the next stage. The account manager answers where is my parcel from the deal.
Before creating the shipment, Krokul validates the client company address with the address service of the MyDHL API. The manager fixes a wrong postcode in Krokul while the parcel is still in the warehouse.
| DHL Express | Direction | Krokul | When |
|---|---|---|---|
| Rate and delivery date | DHL Express → Krokul | Shipment of the deal | The manager prepares shipping |
| Shipment with label and customs invoice | Krokul → DHL Express | Won deal, lines, client company address | The manager confirms the shipment |
| Waybill number and label | DHL Express → Krokul | Shipment of the deal, external key | Right after shipment creation |
| Pickup request and confirmation | Krokul ↔ DHL Express | Pickup date on the shipment | With the shipment |
| Tracking events | DHL Express → Krokul | Shipment status; deal stage on delivery | Scheduled check of open waybills |
| Address validation | DHL Express → Krokul | Client company address | Before the waybill |
A DHL Express customer account with its number, MyDHL API access through the DHL developer portal, and a tracking API key from an approved app.
Yes. Krokul fills it from the deal lines with product names, quantities, unit values and currency. The manager checks it before the waybill is created.
Krokul checks open waybills on a schedule that fits the DHL daily call limit and stops checking once DHL reports delivery.
You need a DHL Express account and MyDHL API credentials issued by DHL. DHL limits tracking calls per day, so Krokul checks only open waybills and stops once a shipment is delivered.
Tell us which service you use and what should move between it and Krokul. We reply with the way to do it and when it will be ready.
Request received. We reply to your email.
DHL and DHL Express are trademarks of Deutsche Post AG. Krokul is not affiliated with DHL.