Krokul CRM integrates with Shopify, WooCommerce, OpenCart, BigCommerce, Adobe Commerce (Magento), Amazon Seller Central, Faire and Ankorstore. Shopify, WooCommerce and OpenCart have native connectors. Each store order becomes a deal with lines matched to the Krokul catalog by SKU, Krokul sends stock to the store, and a shipped deal returns its tracking number to the order. Other commerce platforms connect through the Krokul app in Zapier, Make, n8n and Albato and the Krokul API.
An order from any connected store opens a deal in the pipeline you chose for that channel, and its lines reserve stock. When the balance changes in Krokul, each connector updates the matching SKU in its store, so the web shop, the marketplace listing and the phone sales team sell from one warehouse.
Krokul fires card.created when the order deal opens and payment.received when the store reports the payment. Once the shipment has a tracking number, the connector writes the fulfillment or shipping details back to the store order, and the buyer sees tracking where they bought.
Krokul matches each buyer to a contact by e-mail or phone and links the billing company to a client company, firing clientCompany.created for a new one. A retailer on Faire and a Shopify B2B company keep all purchases on one client company, next to orders taken by phone.
Storefront design, checkout, promotions, taxes and store payouts stay in the commerce platform; Krokul runs the buyer, the deal, stock and the shipment. Amazon releases buyer names and addresses only to approved roles, and Faire and Ankorstore give API access only to brands. Alibaba.com is set up on request, because Alibaba.com opens its Open API only to paid supplier members and approves each app.
Each connector keeps the store order ID as the external key of the deal, so a repeated webhook updates that same deal.
Krokul. The connectors write the Krokul balance to the store by SKU. Stock held for Fulfillment by Amazon stays in Amazon warehouses.
Tell us which service you use and what should move between it and Krokul. We reply with the way to do it and when it will be ready.
Request received. We reply to your email.
Product names are trademarks of their owners. Krokul is not affiliated with the services listed unless a page says otherwise.