Yes. Krokul CRM integrates with Gong. Krokul sends its client companies, contacts and deals to Gong through the Gong CRM API, so every recorded call lands on the right account and deal. When Gong finishes analyzing a call, Krokul logs it on the deal with the length, the recap, the next steps and a link back to the call in Gong.
Automation platformsZapierMaken8nAlbato
Krokul registers as the CRM integration of your Gong workspace and uploads client companies as accounts, people as contacts and deals with stage, amount and owner. Later uploads carry only changed records. Gong matches each recorded call to its account and deal.
A Gong automation rule fires a webhook as soon as a call finishes processing. Krokul checks the JWT signature, finds the people in the call by e-mail and writes a meeting record on their open deal with the title, start time, duration and the Gong call link. Nobody types notes after the meeting.
For each new call, Krokul asks Gong for the call highlights. The recap goes to the deal feed as a note, and each next step becomes a task for the deal owner with the call date as context. The manager edits the due dates and moves on.
A call that Krokul logs from your telephony with a recording is uploaded to Gong as a new Call with its media and the participants. Gong transcribes it next to the video meetings it records itself, so coaching covers phone sales too.
When Krokul creates a commercial proposal or an invoice for a deal, it adds a Content Shared event to the Gong activity timeline of that account. A reviewer in Gong sees which document the client received between two calls.
| Gong | Direction | Krokul | When |
|---|---|---|---|
| CRM account | Krokul → Gong | Client company | A client company is created or changed |
| CRM contact | Krokul → Gong | Contact | A contact is created or changed |
| CRM deal with stage and amount | Krokul → Gong | Deal | A deal is created, moves stage, is won or lost |
| Call (webhook from an automation rule) | Gong → Krokul | Meeting record on the deal | Gong finishes processing the call |
| Call highlights (recap, next steps) | Gong → Krokul | Note and tasks on the deal | Right after the call is logged |
| New Call with media | Krokul → Gong | Logged phone call with recording | A call with a recording is saved in Krokul |
| Content Shared event | Krokul → Gong | Document sent to the client | A proposal or invoice is created on the deal |
Yes. Krokul integrates with Gong through the Krokul app in Zapier, Make, n8n and Albato, and through the Krokul API and webhooks that work with the Gong API.
No. Gong opens its API to customers. A technical administrator of your Gong workspace creates the access key and secret in the API settings, and the features you can use follow your Gong plan.
No. They stay in Gong. Krokul keeps the call record, the recap, the next steps and a link to the call.
Recordings, transcripts, trackers and scorecards stay in Gong. Krokul keeps the deal, the client company and a short record of each call with a link to Gong. A Gong workspace accepts one CRM source at a time, so Krokul takes that place when you connect it.
Tell us which service you use and what should move between it and Krokul. We reply with the way to do it and when it will be ready.
Request received. We reply to your email.
Gong is a trademark of Gong.io Ltd. Krokul is not affiliated with Gong.