Yes. Krokul CRM integrates with SAP Business One. Client companies become business partners, won deals become sales orders with their lines, and A/R invoices and incoming payments posted in SAP Business One return to the deal in Krokul. The connection talks to the SAP Business One Service Layer, and the Krokul API and webhooks cover custom flows.
A new client company in Krokul creates a customer in BusinessPartners with its name, tax number and addresses. SAP Business One returns the CardCode, and Krokul keeps it as the external key of the company. Later edits in Krokul patch the same business partner instead of making a second one.
When a deal is won, Krokul posts a document to Orders with the CardCode of the buyer and one entry in DocumentLines per deal product, carrying ItemCode, quantity and price. Warehouse staff pick and deliver from the sales order in SAP Business One. The order number lands on the deal, so the manager quotes it to the client.
On a schedule, Krokul reads Invoices and IncomingPayments changed since the last pass. An A/R invoice sets the invoice status on its deal. Each incoming payment becomes a payment fact. Sales sees what finance has billed and collected, with no SAP licence for the sales team.
The Items entity feeds the Krokul product list, keyed by ItemCode. Managers build quotes from the same items the warehouse stocks. Each sales order line therefore points at an item SAP Business One already knows.
Partners who run the Integration Framework for SAP Business One deploy a Krokul scenario. The Event Sender picks up changes to business partners, invoices and incoming payments, and the scenario sends the object key to the Krokul webhook URL. Krokul then reads the record at once.
| SAP Business One | Direction | Krokul | When |
|---|---|---|---|
| BusinessPartners (customer, CardCode) | Krokul → SAP Business One | Client company | A client company is created or edited |
| Items (ItemCode) | SAP Business One → Krokul | Product | Scheduled read |
| Orders with DocumentLines | Krokul → SAP Business One | Won deal with its products | The deal is won |
| Invoices (A/R invoice) | SAP Business One → Krokul | Invoice status on the deal | Scheduled read or a framework event |
| IncomingPayments | SAP Business One → Krokul | Payment fact on the deal | Scheduled read or a framework event |
| CardCode, DocEntry | SAP Business One → Krokul | External key of the Krokul record | Right after each create |
Yes. Krokul exchanges business partners, items, sales orders, A/R invoices and incoming payments with SAP Business One through the Service Layer, and custom flows run on the Krokul API and webhooks.
No. SAP Business One runs stock, purchasing, invoicing and accounting. Krokul runs the sales pipeline, quotes and the work with clients, and hands won deals to SAP Business One as sales orders.
Yes, when the Service Layer answers over HTTPS from outside your network. Partners usually publish it through a reverse proxy or a tunnel.
A scheduled read picks them up on the next pass. With the Krokul scenario in the Integration Framework, the Event Sender reports each change as it happens.
SAP Business One stays the ERP of record for stock, purchasing, production, invoicing and the ledger. Krokul keeps the sales side. A Service Layer installed on premises has to be reachable over HTTPS from the internet, through a public endpoint or a tunnel your partner sets up.
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SAP and SAP Business One are trademarks or registered trademarks of SAP SE. Krokul is not affiliated with SAP.