Yes. Krokul CRM integrates with Microsoft Dynamics 365 Business Central through the Business Central API v2.0. Client companies become customers, quotes and won deals become sales quotes and sales orders, and posted sales invoices and customer payments return to the deal in Krokul. The Krokul app in Zapier and Make, together with the Krokul API and webhooks, carries the data.
Automation platformsZapierMake
A client company created in Krokul becomes a Business Central customer with the name, tax registration number and address. The connector subscribes to changes on customers, so an address corrected in Business Central comes back to Krokul about half a minute later.
A quote issued in Krokul becomes a Business Central sales quote, and the won deal becomes a sales order for the same customer with the agreed lines. Warehouse staff ship from Business Central, and the bound action shipAndInvoice posts the invoice there.
The connector holds a webhook subscription on salesInvoices. When an invoice is posted, Business Central notifies Krokul, the connector reads the invoice and shows its number and status on the deal.
Payments posted through customerPaymentJournals reach Krokul the same way. Each payment becomes a payment fact on the matching invoice, and the client company debt in Krokul follows Business Central.
Business Central subscriptions expire after three days. The connector renews them in time and answers the validation handshake with the validationToken, so customer, invoice and payment updates keep arriving without manual steps.
| Business Central | Direction | Krokul | When |
|---|---|---|---|
| customers | Krokul ↔ Business Central | Client company | Created in Krokul; changed in either system |
| items | Business Central → Krokul | Product | An item is created or changed |
| salesQuotes | Krokul → Business Central | Quote (document) | A quote is issued in Krokul |
| salesOrders | Krokul → Business Central | Won deal with its lines | The deal is won |
| salesInvoices | Business Central → Krokul | Invoice status on the deal | Webhook notification after posting |
| customerPaymentJournals | Business Central → Krokul | Payment fact on the invoice | Webhook notification after a payment is posted |
Yes. Krokul integrates with Business Central through the Krokul app in Zapier and Make, and through its API and webhooks.
Business Central sends a webhook notification about 30 seconds after a change, and the receiver then reads the changed record and updates the deal or the client company. In the other direction, Krokul sends its webhook as soon as the event happens.
The API v2.0 exists for both, but online uses Microsoft Entra ID while on-premises uses a web service access key. Krokul targets Business Central online.
Business Central. Krokul sends quotes and orders, and Business Central posts invoices and payments. Krokul shows their numbers and status on the deal.
Business Central keeps the warehouse, posting, the general ledger and payment journals. The connector targets Business Central online, where webhook subscriptions and Microsoft Entra ID sign-in are available.
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Microsoft, Dynamics 365 and Business Central are trademarks of the Microsoft group of companies. Krokul is not affiliated with Microsoft.