Yes. Krokul CRM integrates with Outlook Calendar, and the exchange runs both ways. Krokul tasks become events in your Outlook calendar, and a moved, completed or deleted event updates the task. A meeting with a client contact, including a Teams meeting, appears on that contact and the open deal. It works through the Krokul app in Zapier or Make, or through Microsoft Graph together with the Krokul API and webhooks.
Automation platformsZapierMake
A call scheduled from a deal becomes an Outlook event in the calendar of the assignee, with a link back to the deal in the body. The manager sees Krokul tasks between the Teams meetings of the day, on the laptop and on the phone.
The manager drags the event to Friday in Outlook. Microsoft Graph notifies Krokul about the changed event, and Krokul moves the task deadline and the reminder with a timeline note that the change came from Outlook. Deleting the event cancels the task; the later change wins when both sides changed.
From a task in the deal, the manager adds a Teams meeting. Krokul creates the Outlook event with an online meeting, invites the client contact and stores the join link on the task, so everyone opens the same meeting.
A sales head books a call in Outlook and invites a client. Krokul finds the attendee among contacts, records the meeting on the contact and the open deal, and plans a follow-up task for the organiser after the event ends.
| Outlook Calendar | Direction | Krokul | When |
|---|---|---|---|
| Event in the user calendar | Krokul ↔ Outlook | Task with a deadline | A task or the event changes on either side |
| Deleted event | Outlook → Krokul | Task cancelled with a timeline note | Graph change notification on events |
| Event with a Teams online meeting | Krokul → Outlook | Task with a meeting link and the client invited | The user adds a Teams meeting to the task |
| Event with a client attendee | Outlook → Krokul | Meeting on the contact and the deal; follow-up task | Graph change notification; the task after the event ends |
Yes. Tasks go to Outlook as events, and a new time, deletion or completion in Outlook comes back to the task. Client meetings booked in Outlook are added to deals.
Yes. Krokul creates the Outlook event as an online Teams meeting, invites the client contact and keeps the join link on the task.
Yes, a work or school account with Exchange Online. Krokul reads and writes the calendar through Microsoft Graph.
The calendar of each connected user. Krokul places only tasks assigned to that person.
Each user exchanges a personal Outlook calendar in Microsoft 365. Events without client attendees stay in Outlook, and room or resource calendars are left to Exchange.
Tell us which service you use and what should move between it and Krokul. We reply with the way to do it and when it will be ready.
Request received. We reply to your email.
Microsoft Outlook is a trademark of Microsoft Corporation. Krokul is not affiliated with Microsoft.