Yes. Krokul CRM integrates with Rozetka Delivery through the carrier API. A manager creates an express waybill from the deal card, Krokul takes the recipient from the contact, returns the waybill number, cost and delivery date, and updates the parcel status on the deal by itself. The warehouse handles the label, the handover register and returns in the same place.
A manager opens the deal and picks the city and branch from the /api/city and /api/department directories. Krokul sends POST /api/track with the deal number in the visible_id field, the delivery type, the number of places, the weight and the dimensions. The reply brings track_id, shipping_cost and delivery_date, and the waybill number appears in the deal shipment and in its feed.
For payment on receipt, the manager enters the amount, and Krokul passes it in the cost field of the waybill. The recipient pays this amount at the pickup point, and the declared value goes to insurance_cost. When the waybill reaches the delivered status, Krokul records an actual payment on the deal, and the payment.received event goes to accounting.
On a schedule, Krokul requests /api/track/status for the list of active waybills and maps the codes to groups from /api/track/status-group. Each change appears in the deal feed. Delivery moves the deal to the next stage by a company rule, and polling for that waybill stops.
When the storage period of a waybill runs out, Krokul creates a task for the owner with the deal and the waybill number. The manager calls the client and extends storage in one click through /api/track/extend-expiration-date/{id}. If the client refuses, Krokul arranges a return through POST /api/track/return while the waybill status allows it.
| Rozetka Delivery | Direction | Krokul | When |
|---|---|---|---|
| City and branch (/api/city, /api/department) | Rozetka Delivery → Krokul | Delivery address in the shipment form | A manager fills in the shipment |
| Express waybill (POST /api/track): visible_id, cost, insurance_cost, params | Krokul → Rozetka Delivery | Deal shipment, cash on delivery amount | A manager creates the shipment |
| track_id, shipping_cost, delivery_date | Rozetka Delivery → Krokul | Waybill number, cost and date on the deal | In reply to the waybill creation |
| Waybill status (/api/track/status) | Rozetka Delivery → Krokul | Shipment status, feed entry, deal stage | Polling while the waybill is active |
| End of the storage period | Rozetka Delivery → Krokul | Task for the owner | The parcel waits at the pickup point |
| Return (POST /api/track/return) | Krokul → Rozetka Delivery | Return waybill on the same deal | The client refuses the parcel |
| Label (/api/track/label) and waybill register (/api/reception) | Rozetka Delivery → Krokul | Print buttons in the shipment and in the shipment register | When the warehouse asks for it |
card.won or card.statusChanged filtered by stage. Check the x-crm-signature header with your secret.card/api-read and create a waybill with POST /api/track, with the deal number in visible_id.externalRef/api-upsert, and write the statuses from /api/track/status to the deal feed through activity/api-create.Yes. Krokul takes the recipient from the deal contact, creates an express waybill and shows the waybill number, cost and delivery date in the deal shipment.
Krokul reads the statuses of active waybills on a schedule by itself, because the carrier sends no events. The delivered status is recorded on the deal, and polling for that waybill stops.
Yes. The amount from the deal goes to the cost field of the waybill, and after delivery Krokul records the payment as actual.
A contract with Rozetka Delivery and access to its API. A static partner token suits a permanent connection better, because a regular token changes after 72 hours without calls.
Rozetka Delivery sends no status change events, so Krokul reads the statuses of active waybills on a schedule. When the recipient pays for an order at a Rozetka point, the carrier adds a fee of UAH 15 plus 1.5 % to the amount, and this fee stays a term of your contract with the carrier.
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Rozetka Delivery is a trademark of its owner. Krokul is not affiliated with Rozetka Delivery.