Yes. Krokul CRM integrates with PayPal. An invoice issued on a deal goes to the client as a PayPal invoice, a completed PayPal capture is recorded as a payment fact that closes the payment plan, and refunds come back to the deal. You connect PayPal through the Krokul app in Zapier, Make, n8n or Albato, or through PayPal webhooks and the Krokul API.
Automation platformsZapierMaken8nAlbato
When the manager issues an invoice on a deal and picks PayPal, Krokul creates a PayPal Invoice with the same lines, currency and due date, and PayPal emails it to the payer. The PayPal Invoice ID stays on the Krokul document, so every later event finds the right deal.
For an advance or one instalment, the manager sends a PayPal checkout link from the payment plan of the deal. The link carries the amount of that line only, and the client can pay with a PayPal balance or a card on the PayPal page.
PayPal sends PAYMENT.CAPTURE.COMPLETED once the money is captured. Krokul verifies the event, finds the deal by the Invoice or order ID and records a payment fact with the method label PayPal. The plan line closes, the client company debt drops and payment.received fires for any system that listens.
A refund issued in PayPal arrives as PAYMENT.CAPTURE.REFUNDED. Krokul books a refund linked to the payment it recorded for that Capture, so the deal shows the net amount and the part that can still be returned.
When PayPal reports a denied or failed payment, Krokul creates a task for the account manager on the deal, next to the invoice. The next call to the client starts with the facts.
| PayPal | Direction | Krokul | When |
|---|---|---|---|
| Invoice (created and sent) | Krokul → PayPal | Invoice (document) on the deal | The manager issues an invoice with PayPal as the method |
| Order checkout link | Krokul → PayPal | Payment plan line | The manager sends a link for one line |
| Capture completed | PayPal → Krokul | Payment fact closing the plan line | PayPal event PAYMENT.CAPTURE.COMPLETED |
| Invoice status (paid, partially paid) | PayPal → Krokul | Invoice status on the deal | PayPal event INVOICING.INVOICE.PAID, checked against the status |
| Capture refunded | PayPal → Krokul | Refund linked to the payment | PayPal event PAYMENT.CAPTURE.REFUNDED |
| Denied payment | PayPal → Krokul | Task on the deal | PayPal reports a failed or denied capture |
Yes. Krokul integrates with PayPal through the Krokul app in Zapier, Make, n8n and Albato, and through its API and webhooks.
A completed Capture. The PayPal invoice event for paid invoices also fires for partial and pending payments, so Krokul reads the invoice status before it books anything from it.
Yes. Each payment that comes from PayPal carries the method label PayPal, so the payments register can filter it.
Yes. PayPal has a sandbox with its own app credentials, and a Krokul sandbox company lets you run the whole flow before you switch to live keys.
Disputes, holds and withdrawals to your bank stay in PayPal. Krokul records the money that settles a deal and the refunds against it.
Tell us which service you use and what should move between it and Krokul. We reply with the way to do it and when it will be ready.
Request received. We reply to your email.
PayPal is a trademark of PayPal, Inc. Krokul is not affiliated with PayPal.
