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Mailchimp + Krokul CRM

Yes. Krokul CRM integrates with Mailchimp. Krokul contacts are kept as members of the Mailchimp audience you choose, won deals and client segments become Mailchimp tags, and unsubscribes, cleaned addresses and e-mail changes come back to the Krokul contact through audience webhooks. It works through the Krokul app in Zapier, Make, n8n and Albato, or through the Krokul API and webhooks.

  • Via API and webhooksYou connect it with the Krokul app in an automation platform, the public API and signed webhooks. The page lists the steps for this service.

Automation platformsZapierMaken8nAlbato

What your team gets

New contacts join the audience

When a contact is created in Krokul, the connector adds or updates the matching member of the Mailchimp audience with the e-mail and name. Mailchimp updates a member that already exists, so a contact saved twice stays one subscriber. The member status follows the setting you chose in the Mailchimp card.

A won deal tags the customer

On a won deal, Krokul adds the tag you picked, such as Customer, to the member of the deal contact. A Mailchimp journey that starts on that tag sends onboarding e-mails, while the deal itself stays in Krokul.

Segments follow the client company

Krokul tags and segments of the client company, for example a region or a product line, go to Mailchimp as tags of its contacts. A marketer builds a Mailchimp segment from them without exporting a file.

Unsubscribes and cleaned addresses reach the contact

The connector registers an audience webhook for unsubscribe, cleaned and upemail. An unsubscribe puts a mark on the Krokul contact, a cleaned address after a hard bounce creates a task to check the e-mail, and a changed address appears as a comment with the new value.

What moves between Mailchimp and Krokul

MailchimpDirectionKrokulWhen
Audience memberKrokul → MailchimpContactA contact is created or its e-mail and name change
Member tagKrokul → MailchimpWon dealA deal is won
Member tagsKrokul → MailchimpTags and segments of the client companyA tag or segment changes in Krokul
Audience webhook unsubscribeMailchimp → KrokulMark on the contactA member unsubscribes
Audience webhook cleanedMailchimp → KrokulTask for the managerMailchimp cleans the address
Audience webhook upemailMailchimp → KrokulComment with the new addressA member changes the e-mail

How to connect today

Krokul app in Zapier, Make, n8n or Albato

  1. Link the Krokul app to your Krokul company with an API key.
  2. Use Krokul triggers such as Contact Created or Deal Won with the Mailchimp actions Add/Update Subscriber or Add Subscriber to Tag.
  3. For campaign activity, start from the Mailchimp triggers Email Opened or Link Clicked and add a comment to the Krokul contact.

Custom flow through the Krokul API and webhooks

  1. Create a Krokul API key that reads contacts and deals and writes activities and tasks.
  2. Subscribe a Krokul webhook to contact.created and card.won. Check x-crm-signature, then add or update the audience member and its tag through the Mailchimp Marketing API.
  3. Add a Mailchimp audience webhook for unsubscribe, cleaned and upemail that posts to your receiver.
  4. For each Mailchimp event, find the person with contact/api-find and record it with activity/api-create, or open a check with task/api-create for a cleaned address.

Triggers

  • New Subscriber
  • New Unsubscriber
  • New or Updated Subscriber
  • New Subscriber in Segment or Tag
  • Email Opened
  • Link Clicked

Actions

  • Add/Update Subscriber
  • Add Subscriber to Tag
  • Remove Subscriber from Tag
  • Add Note to Subscriber
  • Unsubscribe or Delete Contact
  • Find a Subscriber

Questions and answers

Does Krokul integrate with Mailchimp?

Yes. Krokul integrates with Mailchimp through the Krokul app in Zapier, Make, n8n and Albato, and through its API and webhooks.

Can Krokul send Mailchimp campaigns?

No. Krokul manages the audience and its tags. Campaigns and journeys are built and sent in Mailchimp.

How does an unsubscribe in Mailchimp reach Krokul?

Mailchimp sends the audience webhook event unsubscribe, and Krokul marks the contact, so a manager sees it before writing to the person.

Will a contact be added twice to the audience?

No. Krokul adds or updates the member by e-mail, so an existing member is updated in place.

Limits

Campaigns, journeys and their schedules live in Mailchimp. Krokul manages who is in the audience and with which tags, and records what Mailchimp reports.

Missing something?

Tell us which service you use and what should move between it and Krokul. We reply with the way to do it and when it will be ready.

Request received. We reply to your email.

Mailchimp is a trademark of The Rocket Science Group LLC. Krokul is not affiliated with Mailchimp.

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