# Dropbox + Krokul CRM

Yes. Krokul CRM integrates with Dropbox. Each client company and deal gets its own Dropbox folder, documents issued in Krokul are saved there as PDF, and files added to the folder appear on the deal card as links. Your Dropbox sharing rules stay in charge of who opens the files. It runs through the Krokul app in Zapier, Make, n8n or Albato, or through the Krokul API and webhooks.

**Status:** Via API and webhooks. **Automation platforms:** Zapier, Make, n8n, Albato.

## What your team gets

### Folders follow the client and the deal

When a client company appears in Krokul, the connector creates its Dropbox folder under the root you chose, and each new deal gets a subfolder with its name. Krokul stores the Dropbox ID on the record, so renaming the deal or moving the folder does not break the link.

### Issued documents land in the deal folder

An invoice, act or contract issued in Krokul is saved as a PDF file in the deal folder in Dropbox, under its number. The document in Krokul links to that file, and the accountant finds all its papers in one folder.

### A new file in the folder shows up on the deal

When someone drops a drawing or a signed scan into the deal folder, Dropbox notifies Krokul, and the connector adds it to the deal as a link with its file name. The delivery team opens the newest drawings and scans from the card.

### The client uploads through a file request

From the deal card, the manager creates a Dropbox file request for its folder. The client uploads without a Dropbox account, and each upload appears on the deal like any other file in the folder.

## What moves between Dropbox and Krokul

| Dropbox | Krokul | Direction | When |
|---|---|---|---|
| Folder | Client company | Krokul → Dropbox | A client company is created |
| Subfolder | Deal | Krokul → Dropbox | A deal is created |
| PDF file in the deal folder | Issued document | Krokul → Dropbox | A document is issued or gets a new version |
| New or changed file in a watched folder | File link on the deal or client company | Dropbox → Krokul | Dropbox webhook, then the folder change list |
| File request | Upload link on the deal | Krokul → Dropbox | The manager asks the client for files |
| Shared link | Link shown on the record | Dropbox → Krokul | A file is added to Krokul |

## How to connect today

### Krokul app in Zapier, Make, n8n or Albato

1. Connect the Krokul app with a Krokul API key.
2. Use the Krokul trigger Deal Won or Company Created with the Dropbox actions Create Folder and Create Shared Link, then the Krokul action Save External Key for the folder.
3. Start from the Dropbox trigger New File in Folder and use the Krokul action Add Comment to post the shared link on the deal.

### Custom flow through the Krokul API and webhooks

1. Issue a Krokul API key with scopes for client companies, deals and files.
2. Subscribe to clientCompany.created and card.created with webhook/api-upsert. Each delivery is signed in the x-crm-signature header, so check it first.
3. Create the Dropbox folder for the record and bind its folder ID to the company or deal through externalRef/api-upsert.
4. Register a Dropbox webhook, read the changes with /files/list_folder/continue, and attach each new file to its deal with file/api-create.

**Triggers:** New File in Folder; New or Updated File; New Folder.

**Actions:** Create Folder; Upload File; Create Shared Link; Create File Request; Find File; Find Folder.

### For integrators

The Dropbox webhook tells an app which accounts changed and carries no file names. A listener then calls `/files/list_folder/continue` with the stored cursor, keeps the new cursor, and must answer the webhook within ten seconds. On the Krokul side, `file/api-create` attaches a link to one parent (a deal, contact, client company, product or document), and external keys hold the Dropbox folder ID of each record.

[API documentation](https://app.krokul.com/api/v1/docs)

## Questions and answers

### Does Krokul integrate with Dropbox?

Yes. Krokul integrates with Dropbox through the Krokul app in Zapier, Make, n8n and Albato, and through its API and webhooks.

### Does Krokul copy my Dropbox files?

No. Krokul writes its own documents to Dropbox and keeps links to files in your folders. The files stay in Dropbox with their sharing settings.

### Which Krokul records can hold a Dropbox file?

A deal, a contact, a client company, a product or a document. Each link belongs to one of them.

### What happens if someone renames a deal folder in Dropbox?

Nothing breaks. Krokul tracks the folder by its Dropbox ID, which stays the same after a rename.

## Limits

File contents, versions and sharing permissions live in Dropbox. Krokul stores a link, a title and a note for each file, and the preview opens in Dropbox.

## Related services

- [Google Drive](https://krokul.com/en/integrations/google-drive/index.md)
- [OneDrive and SharePoint](https://krokul.com/en/integrations/onedrive-sharepoint/index.md)
- [Dropbox Sign](https://krokul.com/en/integrations/dropbox-sign/index.md)
- [DocuSign](https://krokul.com/en/integrations/docusign/index.md)
- [Google Sheets](https://krokul.com/en/integrations/google-sheets/index.md)

[Files and documents](https://krokul.com/en/integrations/category/files-docs/index.md)

Dropbox is a trademark of Dropbox, Inc. Krokul is not affiliated with Dropbox.

Updated: 2026-10-12

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App: https://app.krokul.com/ · API: https://app.krokul.com/api/v1/docs