# Calendly + Krokul CRM

Yes. Krokul CRM integrates with Calendly. When someone books through your Calendly link, Krokul finds or creates the contact, opens or updates the deal and puts a meeting task on the booked time for the host. A reschedule moves the task, a cancellation closes it, and a no-show is marked on the deal. These flows run through the Krokul app in Zapier, Make, n8n or Albato, or through the Krokul API and webhooks.

**Status:** Via API and webhooks. **Automation platforms:** Zapier, Make, n8n, Albato.

## What your team gets

### A booked demo becomes a deal and a meeting task

Calendly sends `invitee.created` when someone books. Krokul finds the invitee by email or creates the contact, opens a deal in the pipeline chosen for that event type and adds a meeting task at the event start, assigned to the Krokul user who hosts it. The Calendly invitee URI stays on the deal as an external key.

### Booking answers arrive with the deal

Questions on the Calendly booking page, such as company size or the product of interest, come with the invitee. Krokul writes them to the deal as a note, so the manager reads them before the call and does not ask twice.

### A reschedule moves the task, a cancellation closes it

When an invitee reschedules, Calendly sends `invitee.canceled` and a new `invitee.created`. Krokul treats the pair as one change and moves the existing task to the new time. A plain cancellation cancels the task and adds the reason from Calendly to the deal feed.

### No-shows are visible in the pipeline

When the host marks a no-show in Calendly, `invitee_no_show.created` reaches Krokul. The meeting task gets the result No-show, and an automation rule can move the deal to a stage such as "Reschedule needed".

### A one-off link from the deal

The manager clicks Scheduling link on a deal. Krokul creates a single-use Calendly link for the chosen event type and puts it into the reply box, so the customer books a slot that belongs to this deal.

## What moves between Calendly and Krokul

| Calendly | Krokul | Direction | When |
|---|---|---|---|
| Invitee (`invitee.created`) | Contact, deal and meeting task | Calendly → Krokul | On booking |
| Questions and answers of the booking | Note on the deal | Calendly → Krokul | On booking |
| Reschedule (`invitee.canceled` + `invitee.created`) | New time of the same task | Calendly → Krokul | When the invitee picks another slot |
| Cancellation (`invitee.canceled`) | Task cancelled, reason on the deal | Calendly → Krokul | When the invitee or the host cancels |
| No-show (`invitee_no_show.created`) | Task result and deal stage | Calendly → Krokul | When the host marks a no-show |
| Routing form submission | Contact and deal | Calendly → Krokul | `routing_form_submission.created` |
| Single-use scheduling link | Link offered on the deal | Krokul → Calendly | When the manager asks for a link |

## How to connect today

### Krokul app in Zapier, Make, n8n or Albato

1. Connect the Krokul app with an API key.
2. Start from Invitee Created or Rescheduled and use Krokul actions such as Find Contact, Create Deal and Create Task.
3. Send Invitee Canceled or Invitee No Show Created to the Krokul action Update Task, so the meeting task shows what happened.
4. Pair the Krokul trigger Deal Stage Changed with Create One-Off Meeting Link for flows of your own.

### Custom flow through the Krokul API and webhooks

1. Give a Krokul API key the scopes for contacts, deals and tasks, and create a Calendly webhook subscription for invitee.created and invitee.canceled.
2. On each booking, look up the invitee with contact/api-find by email, or add them with contact/api-create.
3. Open the deal with card/api-create, add the meeting with task/api-create, and keep the invitee URI on the deal through externalRef/api-upsert.
4. For the reverse path, subscribe a Krokul webhook to card.statusChanged and check x-crm-signature with your secret before you request a scheduling link.

**Triggers:** Invitee Created or Rescheduled; Invitee Canceled; Invitee No Show Created; New Routing Form Submission.

**Actions:** Create One-Off Meeting Link; Book Meeting for Invitee; Cancel an Event; Mark Invitee as No Show.

### For integrators

Calendly webhooks are created with a POST to `/webhook_subscriptions` with a user or organization scope and the matching read scopes. Calendly recommends checking event IDs to skip retries and does not send webhooks for past events, so test with a real booking. On the Krokul side, the invitee URI works as an external key and the public API accepts activities of type `meeting`, like the app does.

[API documentation](https://app.krokul.com/api/v1/docs)

## Questions and answers

### Does Krokul integrate with Calendly?

Yes. Krokul integrates with Calendly through the Krokul app in Zapier, Make, n8n and Albato, and through its API and webhooks. Bookings create contacts, deals and meeting tasks, and reschedules, cancellations and no-shows update them.

### Which Calendly plan do I need?

Calendly lists webhooks for the Professional, Standard, Standard Plus, Teams, Teams Plus and Enterprise plans. Access can also depend on when the account was created and on add-ons.

### What happens when an invitee reschedules?

Calendly sends a cancellation and a new booking. Krokul reads them as one change and moves the existing task instead of closing it and opening a second one.

### Will a repeated booking create a second deal?

No. Krokul finds the contact by email and adds the new meeting task to the open deal of that contact.

## Limits

Calendly keeps the scheduling. Availability, event types, booking pages and reminders live there. Calendly offers webhooks on its paid plans, so the account that connects needs one of them.

## Related services

- [Zoom](https://krokul.com/en/integrations/zoom/index.md)
- [Google Meet](https://krokul.com/en/integrations/google-meet/index.md)
- [Google Calendar](https://krokul.com/en/integrations/google-calendar/index.md)
- [Typeform](https://krokul.com/en/integrations/typeform/index.md)
- [WhatsApp Business](https://krokul.com/en/integrations/whatsapp-business/index.md)

[Meetings and scheduling](https://krokul.com/en/integrations/category/meetings/index.md)

Calendly is a trademark of Calendly LLC. Krokul is not affiliated with Calendly.

Updated: 2026-10-12

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App: https://app.krokul.com/ · API: https://app.krokul.com/api/v1/docs